Non-Tariff Barriers :: Complaints

Active complaints

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Complaint number	NTB Type Category 1. Government Participation in Trade and Restrictive Practices Tolerated by Governments 1.1. Government aids, including subsidies and tax benefits 1.2. Restrictive practices tolerated by governments 1.3. Other Category 2. Customs and Administrative Entry Procedures 2.1. Customs valuation 2.2. Customs classification 2.3. Consular formalities and documentation 2.4. Samples 2.5. Rules of origin 2.6. Customs formalities 2.7. Import licensing 2.8. Pre-shipment inspection and other formalities related to pre- shipment inspection. 2.9. Other Category 3. Technical Barriers to Trade 3.1. Technical regulations, and standards including packaging, labelling and marking requirements 3.2. Conformity assessments 3.3. Certificate of Free Sale 3.4. Other Category 4. Sanitary and Phytosanitary Measures 4.1. SPS measures including chemical residue limits, disease freedom, specified product treatment, etc. 4.2. Conformity assessments 4.3. Other Category 5. Specific Limitations 5.1. Embargoes and other restrictions of similar effect 5.2. Quantitative imports and export restrictions or prohibitions 5.3. Tariff quotas 5.4. Other Category 6. Charges on Imports 6.1. Prior import deposits 6.2. Surcharges, port taxes, statistical taxes, etc. 6.3. Credit restrictions 6.4. Border tax adjustments 6.5. Other Category 7. Other 7.1. Transport, Clearing and Forwarding 7.2. Other Other Policy or Regulatory NTB Not a policy or regulatory NTB Check allUncheck all	Date of incident	Location CEN-SAD Benin Burkina Faso Cabo Verde Central African Republic Chad Comoros Côte d'Ivoire Djibouti Egypt Eritrea Gambia, The Ghana Guinea Guinea-Bissau Kenya Liberia Libya Mali Mauritania Morocco Niger Nigeria Sao Tome and Principe Senegal Sierra Leone Somalia Sudan Togo Tunisia COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Kenya Rwanda South Sudan Tanzania, United Republic of Uganda ECCAS Angola Burundi Cameroon Central African Republic Chad Congo Democratic Republic of the Congo Equatorial Guinea Gabon Rwanda Sao Tome and Principe ECOWAS Benin Burkina Faso Cabo Verde Côte d'Ivoire Gambia, The Ghana Guinea Guinea-Bissau Liberia Mali Niger Nigeria Senegal Sierra Leone Togo IGAD Djibouti Eritrea Ethiopia Kenya Somalia South Sudan Sudan Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania, United Republic of Zambia Zimbabwe UMA Algeria Libya Mauritania Morocco Tunisia COMESA EAC SADC UMA CEN-SAD ECCAS ECOWAS IGAD	Reporting country or region CEN-SAD Benin Burkina Faso Cabo Verde Central African Republic Chad Comoros Côte d'Ivoire Djibouti Egypt Eritrea Gambia, The Ghana Guinea Guinea-Bissau Kenya Liberia Libya Mali Mauritania Morocco Niger Nigeria Sao Tome and Principe Senegal Sierra Leone Somalia Sudan Togo Tunisia COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Kenya Rwanda South Sudan Tanzania, United Republic of Uganda ECCAS Angola Burundi Cameroon Central African Republic Chad Congo Democratic Republic of the Congo Equatorial Guinea Gabon Rwanda Sao Tome and Principe ECOWAS Benin Burkina Faso Cabo Verde Côte d'Ivoire Gambia, The Ghana Guinea Guinea-Bissau Liberia Mali Niger Nigeria Senegal Sierra Leone Togo IGAD Djibouti Eritrea Ethiopia Kenya Somalia South Sudan Sudan Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania, United Republic of Zambia Zimbabwe UMA Algeria Libya Mauritania Morocco Tunisia COMESA EAC SADC UMA CEN-SAD ECCAS ECOWAS IGAD	Status New Complaint registered with REC Escalated to AfCFTA In process Resolved Non-actionable Transferred Transfer Returned	Actions
AfCFTA-000-033	7.1. Transport, Clearing and Forwarding	2023-03-09	Cameroon: Axe routier Douala-N'Djamena	Chad	New	View
Complaint:
AfCFTA-000-017	2.5. Rules of origin	2023-01-02	Senegal: Dakar	Senegal	New	View
Complaint:
AfCFTA-000-015	6.5. Other	2022-01-01	Mozambique: Ressano Garcia (Road)	Mozambique	Transferred	View
Complaint:	Introduction by Autoridade Tributária de Moçambique of a SINGLE ENTRY Temporary Import Permit (TIP) at a cost of MZN700, which is currently processed manually for the majority of vehicles at Ressano Garcia's KM4 facility. The costs are prohibitive for companies moving transit cargo from South Africa to the Port of Maputo, with 15 loads per week per vehicle a common achievement. In addition, the delays experienced by the manual processing of the TIP document adds significant cost on account of the waiting time that drivers are subjected to. The Port of Maputo has collaborated with Customs in Mozambique to collect electronic payments for the TIPs, but so far only 10 companies have taken up the use of the facility. Even those companies registered on the Port's electronic system are not guaranteed speedy processing, and delays are still experienced by drivers as they still have to queue to collect the TIP document. Electronic payments should take precedent over manual payments, but in reality this is not the case. It is common knowledge that a R50 bribe will speed up the processing of the TIP document. The SADC Protocol on Trade is clear in its reference to the removal of tariffs and non tariff barriers. At this point, the TIP cost to one company moving 180 trucks per month, is in excess of R1,4million ZAR or USD88,000. The manual processing compromises the integrity of the system and the costs directly impact the competitiveness of the trade route for imports and transit imports into Mozambique. With the push towards the harmonization of regulations within the SADC and TRIPARTITE region, the TIP process should be harmonized with that of South Africa which has a multiple entry TIP valid for 6 months and is processed at no cost to the user.
AfCFTA-000-012	5.1. Embargoes and other restrictions of similar effect	2021-11-22	Kenya: Poultry products from Uganda have been banned from entering the Kenyan market.		Transferred	View
Complaint:	The government of Kenya without giving any reason arbitrarily banned all poultry products from Uganda from accessing the Kenyan market. It is not clear when the ban will end or if it will end. My clients have lost and continue to lose a lot of money thanks to this arbitrary and protectionist measure by the government of Kenya going against all the principles of the International Trade especially Kenya's obligations as a part of the East African Community Customs Union.
AfCFTA-000-011	2.5. Rules of origin	2020-12-05	Kenya: Namanga	Tanzania, United Republic of	Transferred	View
Complaint:	Republic of Kenya has denied importation of glass products from Tanzania Company Kioo limited.
AfCFTA-000-004	2.5. Rules of origin	2020-06-16	Niger: Gaya	Benin	New	View
Complaint:	Le Certificat d'origine (CO) qui accompagne la marchandise est signé par la Directrice de la Promotion Industrielle (Direction Générale du Développement Industriel) conformément aux exigences pour l'exportation des produits industriels. Malheureusement les Services des douanes nigériens exigent un CO signé par la Direction Générale du Commerce.
AfCFTA-000-002	7.1. Transport, Clearing and Forwarding Policy/Regulatory	2020-01-12	Senegal: Karang	Gambia, The	In process	View
Complaint:	Passenger buses traveling from Banjul to Dakar , are denied entry into Senegal by the Senegalese Transport Union. Both the 11 and 12th of January , buses are denied entry into Senegal by drivers Union at Karang in Senegal.
Progress:	The Senegalese National Focal Point is engaging the Transport authorities in Senegal on this matter.

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