Resolved complaints

Showing items 1 to 17 of 17
Complaint number NTB Type
Category 1. Government Participation in Trade and Restrictive Practices Tolerated by Governments
Category 2. Customs and Administrative Entry Procedures
Category 3. Technical Barriers to Trade
Category 4. Sanitary and Phytosanitary Measures
Category 5. Specific Limitations
Category 6. Charges on Imports
Category 7. Other
Check allUncheck all		 Date of incident Location
CEN-SAD
COMESA
EAC
ECCAS
ECOWAS
IGAD
SADC
UMA
Reporting country or region
CEN-SAD
COMESA
EAC
ECCAS
ECOWAS
IGAD
SADC
UMA
Status Actions
AfCFTA-000-004 2.5. Rules of origin 2020-06-16 Niger: Gaya Benin Complaint registered with REC View
Complaint: Le Certificat d'origine (CO) qui accompagne la marchandise est signé par la Directrice de la Promotion Industrielle (Direction Générale du Développement Industriel) conformément aux exigences pour l'exportation des produits industriels. Malheureusement les Services des douanes nigériens exigent un CO signé par la Direction Générale du Commerce.  
AfCFTA-000-011 2.5. Rules of origin 2020-12-05 Kenya: Namanga Tanzania, United Republic of Transferred View
Complaint: Republic of Kenya has denied importation of glass products from Tanzania Company Kioo limited.  
AfCFTA-000-012 5.1. Embargoes and other restrictions of similar effect 2021-11-22 Kenya: Poultry products from Uganda have been banned from entering the Kenyan market. Transferred View
Complaint: The government of Kenya without giving any reason arbitrarily banned all poultry products from Uganda from accessing the Kenyan market. It is not clear when the ban will end or if it will end. My clients have lost and continue to lose a lot of money thanks to this arbitrary and protectionist measure by the government of Kenya going against all the principles of the International Trade especially Kenya's obligations as a part of the East African Community Customs Union.  
AfCFTA-000-015 6.5. Other 2022-01-01 Mozambique: Ressano Garcia (Road) Mozambique Transferred View
Complaint: Introduction by Autoridade Tributária de Moçambique of a SINGLE ENTRY Temporary Import Permit (TIP) at a cost of MZN700, which is currently processed manually for the majority of vehicles at Ressano Garcia's KM4 facility.
The costs are prohibitive for companies moving transit cargo from South Africa to the Port of Maputo, with 15 loads per week per vehicle a common achievement. In addition, the delays experienced by the manual processing of the TIP document adds significant cost on account of the waiting time that drivers are subjected to. The Port of Maputo has collaborated with Customs in Mozambique to collect electronic payments for the TIPs, but so far only 10 companies have taken up the use of the facility. Even those companies registered on the Port's electronic system are not guaranteed speedy processing, and delays are still experienced by drivers as they still have to queue to collect the TIP document. Electronic payments should take precedent over manual payments, but in reality this is not the case. It is common knowledge that a R50 bribe will speed up the processing of the TIP document.
The SADC Protocol on Trade is clear in its reference to the removal of tariffs and non tariff barriers. At this point, the TIP cost to one company moving 180 trucks per month, is in excess of R1,4million ZAR or USD88,000. The manual processing compromises the integrity of the system and the costs directly impact the competitiveness of the trade route for imports and transit imports into Mozambique.
With the push towards the harmonization of regulations within the SADC and TRIPARTITE region, the TIP process should be harmonized with that of South Africa which has a multiple entry TIP valid for 6 months and is processed at no cost to the user. 		 
AfCFTA-000-025 2.6. Customs formalities 2023-03-10 South Africa: Skilpadshek Botswana Transferred View
Complaint: Basotho nationals had gone to Zambia to buy goods. On arrival they are detained at the border by RSA authorities saying they should indefinitely SARS to evaluate the goods and the brand owners who will check if the brands of goods e.g Nike shoes are fake or original. If fake they confiscate their goods bought with lots of money. They closed the border and knocked off and left them in the taxis they were in. No food, and no toilets opened for them to help themselves. South African shops sell fake new brands in thier shops, e.g fake nike takkies. Why do they treat people buying from a SADC region like this. Why are they creating technical barriers. These goods which are not stolen but bought are only passing through South African land. Please help our people. There can't be an African free trade agreement and on the other hand Border gate employees at a border between Mahikeng and Botswana on the south African side detain people indefinitely and knock off  
AfCFTA-000-033 7.1. Transport, Clearing and Forwarding 2023-03-09 Cameroon: Axe routier Douala-N'Djamena Chad Complaint registered with REC View
Complaint:  
AfCFTA-000-035 5.1. Embargoes and other restrictions of similar effect 2023-03-24 Chad: Le Ministère en charge du Commerce Chad Complaint registered with REC View
Complaint:  
AfCFTA-000-042 1.2. Restrictive practices tolerated by governments 2023-03-24 Cameroon: Touboro Cameroon Complaint registered with REC View
Complaint:  
AfCFTA-000-043 2.3. Consular formalities and documentation 2023-01-19 Gabon: Chad Complaint registered with REC View
Complaint:  
AfCFTA-000-044 2.8. Pre-shipment inspection and other formalities related to pre- shipment inspection. 2023-02-17 Cameroon: Touboro Chad Complaint registered with REC View
Complaint:  
AfCFTA-000-045 1.2. Restrictive practices tolerated by governments 2023-02-24 Cameroon: L'entrée de la ville de TOUBORO Chad Complaint registered with REC View
Complaint:  
AfCFTA-000-046 2.3. Consular formalities and documentation 2023-03-22 Cameroon: Touboro Chad Complaint registered with REC View
Complaint:  
AfCFTA-000-047 2.6. Customs formalities 2023-01-18 Cameroon: Touboro Chad Complaint registered with REC View
Complaint:  
AfCFTA-000-048 2.3. Consular formalities and documentation 2022-01-20 Cameroon: Chad Complaint registered with REC View
Complaint:  
AfCFTA-000-049 2.3. Consular formalities and documentation 2023-03-15 Cameroon: Touboro Chad Complaint registered with REC View
Complaint:  
AfCFTA-000-050 3.1. Technical regulations, and standards including packaging, labelling and marking requirements 2023-01-10 Cameroon: Chad Complaint registered with REC View
Complaint:  
AfCFTA-000-051 3.2. Conformity assessments 2023-02-06 Cameroon: Touboro Chad Complaint registered with REC View
Complaint:  
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