Non-Tariff Barriers :: Complaints

Resolved complaints

Showing items 21 to 22 of 22

Complaint number	NTB Type Category 1. Government Participation in Trade and Restrictive Practices Tolerated by Governments 1.1. Government aids, including subsidies and tax benefits 1.2. Restrictive practices tolerated by governments 1.3. Other Category 2. Customs and Administrative Entry Procedures 2.1. Customs valuation 2.2. Customs classification 2.3. Consular formalities and documentation 2.4. Samples 2.5. Rules of origin 2.6. Customs formalities 2.7. Import licensing 2.8. Pre-shipment inspection and other formalities related to pre- shipment inspection. 2.9. Other Category 3. Technical Barriers to Trade 3.1. Technical regulations, and standards including packaging, labelling and marking requirements 3.2. Conformity assessments 3.3. Certificate of Free Sale 3.4. Other Category 4. Sanitary and Phytosanitary Measures 4.1. SPS measures including chemical residue limits, disease freedom, specified product treatment, etc. 4.2. Conformity assessments 4.3. Other Category 5. Specific Limitations 5.1. Embargoes and other restrictions of similar effect 5.2. Quantitative imports and export restrictions or prohibitions 5.3. Tariff quotas 5.4. Other Category 6. Charges on Imports 6.1. Prior import deposits 6.2. Surcharges, port taxes, statistical taxes, etc. 6.3. Credit restrictions 6.4. Border tax adjustments 6.5. Other Category 7. Other 7.1. Transport, Clearing and Forwarding 7.2. Other Other Policy or Regulatory NTB Not a policy or regulatory NTB Check allUncheck all	Date of incident	Location CEN-SAD Benin Burkina Faso Chad Côte d'Ivoire Djibouti Egypt Eritrea Gambia, The Ghana Guinea Guinea-Bissau Liberia Libya Mali Mauritania Morocco Niger Nigeria Sao Tome and Principe Senegal Sierra Leone Somalia Sudan Togo Tunisia COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Kenya Rwanda South Sudan Tanzania, United Republic of Uganda ECCAS Angola Burundi Cameroon Central African Republic Chad Congo Democratic Republic of the Congo Equatorial Guinea Gabon Sao Tome and Principe ECOWAS Benin Burkina Faso Cabo Verde Côte d'Ivoire Gambia, The Ghana Guinea Guinea-Bissau Liberia Mali Niger Nigeria Senegal Sierra Leone Togo IGAD Djibouti Eritrea Ethiopia Somalia South Sudan Sudan Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania, United Republic of Zambia Zimbabwe UMA Algeria Libya Mauritania Morocco Tunisia COMESA EAC SADC UMA CEN-SAD ECCAS ECOWAS IGAD	Reporting country or region CEN-SAD Benin Burkina Faso Chad Côte d'Ivoire Djibouti Egypt Eritrea Gambia, The Ghana Guinea Guinea-Bissau Liberia Libya Mali Mauritania Morocco Niger Nigeria Sao Tome and Principe Senegal Sierra Leone Somalia Sudan Togo Tunisia COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Kenya Rwanda South Sudan Tanzania, United Republic of Uganda ECCAS Angola Burundi Cameroon Central African Republic Chad Congo Democratic Republic of the Congo Equatorial Guinea Gabon Sao Tome and Principe ECOWAS Benin Burkina Faso Cabo Verde Côte d'Ivoire Gambia, The Ghana Guinea Guinea-Bissau Liberia Mali Niger Nigeria Senegal Sierra Leone Togo IGAD Djibouti Eritrea Ethiopia Somalia South Sudan Sudan Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania, United Republic of Zambia Zimbabwe UMA Algeria Libya Mauritania Morocco Tunisia COMESA EAC SADC UMA CEN-SAD ECCAS ECOWAS IGAD	Status	Actions
AfCFTA-000-103	5.1. Embargoes and other restrictions of similar effect	2025-10-01	Senegal: Dakar Port	Ghana	Resolved 2026-01-29	View
Complaint:	The Government of Senegal has banned the import of bananas into Senegal from Ghana through the port of Dakar.There is no time indication as to when the ban will be lifted. This also affects exports of banana from Ghana through Dakar port to Mauritania.
Resolution status note:	Les Points Focaux BNT ont informé le Secrétariat de la ZLECAf, par la présente, de la levée du gel des importations de bananes par lettre circulaire en date du 09 décembre 2025. --- The NTB Focal Points informed the AfCFTA Secretariat of the lifting of the freeze on banana imports through a national circular letter dated 9 December 2025.
AfCFTA-000-127	5.4. Other	2026-02-11	Ethiopia: Ethiopian Customs Authority	Ethiopia	Resolved 2026-04-21	View
Complaint:	An exporter engaged in the export of fresh strawberry products to regional markets particularly to Nigeria under the framework of AfCFTA, In March 2026 faced delays in obtaining required export certifications, despite the perishable nature of the product. At customs the process of issuing the AfCFTA rules of origin certificate is manual, resulting in prolonged processing times. These delays are not aligned with the urgency required for perishable goods such as strawberries, leading to deterioration in product quality and reduced market value.
Resolution status note:	This NTB was resolved through a consultative meeting between the exporter and the customs office responsible for issuing AfCFTA Rules of Origin (RoO) certificates in Addis Ababa. The discussions focused on the perishable nature of the product and the logistical constraints, particularly that cargo shipments via Ethiopian Airlines are primarily scheduled at night. As a result, fresh strawberries require expedited handling to preserve their quality. Taking these factors into account, customs agreed that the issuance of the RoO certificate should not be delayed by prolonged back-and-forth procedures. Instead, the process was streamlined to ensure that all required documentation is fulfilled promptly, in recognition of the specific needs of perishable goods compared to non-perishable products.

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