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AfCFTA-000-126 |
4.3. Other |
2026-01-07 |
Kenya: Moyale |
Ethiopia |
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Complaint:
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Ethiopian maize quality standards are not accepted in Kenya, requiring additional conformity assessment. This has resulted for an extra costs of approximately 44,000 Kenyan Shillings per consignment, increasing the cost of doing business. |
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AfCFTA-000-124 |
3.2. Conformity assessments |
2026-01-08 |
Ethiopia: Dewele |
Ethiopia |
New |
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Complaint:
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Imported tyres are subject to duplicated conformity assessment at destination, despite having undergone identical testing procedures in the country of origin. The absence of recognition of prior test results leads to unnecessary duplication and additional testing cost. |
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AfCFTA-000-119 |
2.6. Customs formalities |
2026-01-14 |
Ethiopia: Dilla Customs Office |
Ethiopia |
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Complaint:
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The Dilla Customs office has blocked for more than time to clear exported goods heading to the Moyale Border eventhough the required documents and fomalities has been fullfilled. The products were given a permit with a specific duration. This has been occuring several times at the same government institution. |
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AfCFTA-000-122 |
2.6. Customs formalities |
2026-02-02 |
Djibouti: Port of Djibouti |
Ethiopia |
New |
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Complaint:
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The importer experienced significant challenges during the customs clearance process at the Port of Djibouti. Upon arrival of the shipments (both containerized cargo and vehicles), they were informed of multiple documentation-request by customs authorities. These issues included minor discrepancies such as spelling errors in the Bill of Lading, as well as requirements to provide additional supporting documents that had not been communicated to them prior to the arrival of the cargo.
Importantly, these documentation requirement were not raised in advance, which prevented them from making the necessary corrections before the shipment has reached to the port. As a result, they were required to repeatedly amend and resubmit documents under a time pressure leading to delays in the clearance process.
Due to these combined challenges, the cargo remained at the port beyond the allowed free storage period. Consequently, the importers has incurred significant unplanned costs, including demurrage charges and other related port fees.
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AfCFTA-000-117 |
poor road infrastructure |
2026-03-06 |
Djibouti: Galafi |
Ethiopia |
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Complaint:
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The movement of goods through the Galafi border corridor is significantly constrained by poor road infrastructure between Ethiopian border and Djibouti, particularly around the Dikil town corridor, which stretches approximately 80 kilometers. Traders and transporters said that traveling within this route can take up to 19 hours for a relatively short distance compared to the same distance takes 4 hours in normal road infrastructure, mainly due to the poor condition of the road.
The prolonged travel time has several direct and indirect impacts on traders. First, delays in transportation often result in late arrival at the border post, which in turn leads to additional costs such as extended storage/container fees, and missed clearance schedules. These delays also significantly affect perishable goods, including agricultural products and livestock trade. Traders indicated that animals transported along this route sometimes suffer from stress, illness, or death due to the long and difficult journey, resulting in financial losses.
Another major concern is the health and safety of drivers. Spending nearly a full day to cover only 80 km exposes drivers to extreme fatigue, poor working conditions, and limited access to medical or emergency services along the route. The difficult road conditions also increase the likelihood of vehicle accidents and mechanical failures.
In cases of vehicle breakdown or accidents, transporters face additional burdens such as expensive car towing services, which further increase operational costs. Moreover, traders highlighted that insurance coverage for goods in transit is either unavailable or extremely expensive for this route. Because of the high risk associated with the road condition, many transporters are unable to afford insurance, leaving them financially vulnerable in the event of accidents, cargo or container damage, or loss.
Traders also emphasized that these challenges persist despite the existence of an alternative road that has already been constructed but is not yet operational. If this alternative route were opened and fully functional, it could significantly reduce travel time, lower transport costs, improve driver safety, and minimize losses related to perishable goods and livestock.
Overall, the poor infrastructure along the Galafi–Dikil corridor represents a substantial non-tariff barrier to trade, creating delays, increasing costs, and exposing traders and transporters to significant financial and safety risks. |
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AfCFTA-000-118 |
6.5. Other |
2026-03-17 |
Zimbabwe: Victoria Falls |
Zambia |
Transferred |
View |
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Complaint:
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Informal traders carrying small quantities of goods, such as fresh produce, cooking oil, rice, sugar and pasta.
These traders cross the Victoria Falls border post by bike or foot.
The complaint concerns over 50 traders per day, crossing the border.
When entering Zimbabwe, they get stopped by Customs and will face seemingly arbitrary restrictions on quantities of goods that can enters (which change on a daily basis and depending on the specific officer on duty). When these arbitrary quantities are exceeded, the officers often confiscate all of the goods or demand bribes to release the traders. They also face threats when questioning the behaviour of the officer.
When returning after selling goods on the market in Zimbabwe, and after clearing the Zimbabwe Customs, they will often get stopped by police or soldiers in the no-mans-land between the borders to be demanded further bribes from the proceeds of their sales.
If bringing merchandise from Zimbabwe back to Zambia, depending on the officers at the border and despite the small quantities carried, they will be asked to obtain an export license from Harare. Or to pay another bribe to be released. |
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