Plainte
- Numéro de la plainte
- AfCFTA-000-094
- Type de BNT
- 2.6. Customs formalities
- Reported through
- Web
- Plainte
-
I am writing to inform you of some challenges we have encountered while clearing our date products, which were air-freighted to Nairobi, Kenya via Ugandan Airlines under the AfCFTA framework as part of the recent flag-off of the Nigeria - East/ Southern Africa Air Cargo route.
Although the goods have successfully arrived, we are currently experiencing delays at the point of clearing. The clearing agent has requested food safety documentation, which we have duly provided (HACCP and NAFDAC). However, we have come to understand that multiple government agencies are involved in the clearance process, each requiring various fees that together amount to over $600. This is over 75% of the invoice value of the goods.
These unexpected costs and procedural delays are impacting our timelines. We have engaged the agent to see what can be done about this situation since the goods are being shipped under the AfCFTA framework. We need your intervention to resolve this ASAP in order to prevent additional costs. - Note sur l'état d'avancement
- BNT politique ou règlementaire
- Non
- Localistion
- Kenya: Jomo Kenyata International Airport (Airport)
- Pays ou région déclarant la plainte
- Nigéria
- Date de l’incident
- 2025-05-26
- Statut
- En cours
- Description du produit
-
Date Powder, Tigernut Powder, and Date syrup
- Valeur totale
- 808.00
- Date de la déclaration
- 2025-06-02
- Modifiée
- 2025-06-04 14:45
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